National Onboarding Manager

(No Longer Accepting Applications)

Progressive Turnout Project seeks National Onboarding Manager

Salary:  $72,800 - $93,600

Start Date: 06/06/2022 

End Date: 11/30/2022

Position Summary:

Progressive Turnout Project (PTP) seeks applicants for the National Onboarding Manager  role to operationalize and streamline the onboarding process for the Relational and Distributed Organizing Programs across multiple key Senate battleground states, likely including Arizona, Georgia, Nevada, New Hampshire, North Carolina, Pennsylvania, and Wisconsin.

The National Onboarding Manager will be responsible for implementing and overseeing the process for onboarding and offboarding contractors in multiple states. This includes collaborating with the Relational Organizing Director, Distributed Organizing Director, Talent Manager, National Interviewing Manager, National Recruitment Manager, and other national leads to put systems in place to track, onboard, and offboard  contractor candidates within an intense, quickly-moving program. This program will ultimately scale up to an expected total of 12,000 hired contractors at most. We will need to interview approximately twice as many contractors as we expect to hire, so this position’s interviewing, vetting, form collection, and inviting to onboarding sessions will need to account for up to 28,000 candidates moving through these hiring pipelines. 

This role will oversee State Onboarding Coordinators who will be responsible for coordinating daily onboarding operations on-the-ground for both the Relational and Distributed Organizing programs, including interviews, form collection, and troubleshooting issues such as direct deposit issues. As such, this role must be incredibly organized, detail-oriented, and take initiative to make sure expectations and outputs are aligned.  This position reports to the Chief Operating Officer and the duties of this role are subject to modification in response to program or organizational needs.

This position is eligible for benefits, including employer-sponsored health, dental, and vision insurance, FSA, 401(k), student loan repayment assistance, paid time off, and paid holidays.

There are no formal education requirements for this position. People of all backgrounds are encouraged to apply. 

Responsibilities:

• Learn and apply our organizational values to foster a strong culture based on trust and mutual respect
• Responsible for hiring, onboarding, and managing a team of State Onboarding Coordinators
• Collaborate with the Relational Organizing Director, Distributed Organizing Director,  Talent Manager, ATS Administrator, National Interviewing Manager, and other national leads to implement and track a smooth  onboarding process for 2 distinct programs
  
• Ensure accurate and timely evaluations of back-to-back onboarding for dozens of onboarders and thousands of candidates, including providing clear workflows for onboarders to follow up with no-show candidates, to find answers to FAQs, and to clearly document the process to progress or reject candidates
  
• Collaborate with the HR team on designing the onboarding and payroll process to ensure all onboarding paperwork is completed and all contractors are paid in an efficient manner
  
• Maintain strong relationships with the Relational Organizing Program Manager, the Distributed Organizing Field Manager, the Deputy Data Director of Engineering, and National Recruitment Manager in order to refine and monitor systems that measure and track the entire onboarding and offboarding process with benchmarks and goals
• Conduct Community Mobilizer and Field Representative interviews as needed
  
• Provide regular reports regarding onboarding progress to goal and recommendations for real time changes to improve outcome, including onboarding completed vs expected to complete, and updates to pain points in the hiring pipelines, as well as holding state-based staff accountable to onboarding goals
• Following safety protocols for COVID, travel to program cities to oversee key program milestones and gain on-the-ground insight into hiring and onboarding implementation
  
• Ensure proper and timely offboarding for contractors, including arranging final payment logistics and conducting exit interviews
  
• The responsibilities listed are a general overview of the position and additional duties may be assigned

Qualifications (You will be a good fit if):

• You have 2+ years of experience planning and implementing complex hiring pipelines, focused on workflows, onboarding, offboarding, and payroll logistics
• You have 1+ years of experience in supervising and managing a team
  
• You are committed to establishing a culture of community and respect in the workplace, and contributing to the development of best practices
  
• You have a proven record of managing successful projects and know how to develop and implement processes to keep all key success metrics on track
  
• You are cool under pressure and are not intimidated by a metric-driven plan such as coordinating the completion of thousands of interviews and onboarding under a strict deadline
  
• You are willing to travel occasionally to program cities and PTP HQ for team meetings
  
• You are able to look at the big picture and are determined to work through issues with grit and a solutions-oriented approach -- all the while knowing who to keep in the loop and when
  
• You consistently deliver solutions in a creative and imaginative manner while setting a standard for others
  
• You have exceptional written, verbal, and presentation skills that you have used to communicate to a diverse set of audiences
  
• You’re proficient in G Suite Products (Gmail, Calendar, Drive, etc)

Preferred Qualifications (Not Required):

• You are fluent in Spanish
  
• You have previous political or electoral experience either in a paid capacity or volunteer capacity
• You learning new technologies quickly while utilizing them to complete important, mission critical tasks 

Questions about the position may be directed to info@turnoutpac.org.   

About PTP:

Progressive Turnout Project is dedicated to mobilizing the Democratic Party and defending democracy. Since 2015, Progressive Turnout Project has helped 137 Democrats win races and increased voter turnout in elections by up to 10.4%. Our voter turnout initiatives are solely focused on motivating Democrats to exercise their right to vote. All our work at Progressive Turnout Project is to build power for the long term. Through data-driven research, we design, test, and deploy specialized voter turnout programs. We’re here to share resources, implement strategy and offer our expertise for the advancement of Democrats (and democracy itself), cycle after cycle. 

Progressive Turnout Project is committed to building a staff that reflects the diverse communities that make up our country and the progressive movement. PTP is an Equal Opportunity Employer and it is PTP’s policy to recruit, hire, train, promote, and administer any and all personnel actions without regard to age, color, creed, disability, economic status, ethnic identity, gender identity, national origin race, religion, sex, sexual orientation, veterans status, or any other basis prohibited by applicable law.